Why do I not get push-notifications in PinToMind Go?

iOS: On iOS one will not receive notifications if one has not allowed for push-notifications for the app. If you want to change this, you can do this on your iOS device, under "Settings" -> "Notifications" -> and allow notifications for "PinToMind Go".
Android: If one does not receive push-notifications one has to update the app to the newest version from Google Play Store. In addition, if one has not allowed for push-notifications earlier, this can be done on your Android device under "Settings" -> "Notifications", and clicking off for "PinToMind Go".

If you experience problems receiving push notifications after the sharing code has changed, you can do the following:

First, remove the screen from the mobile app, PinToMind Go, on mobile or tablet
End the mobile app (do not just close it) and open it again
Add a new sharing code
End the mobile app (do not just close it) and open it again

Not for all post-types

Push-notifications are only available for suitable post-types. This is to prevent confusion regarding for example calendar- or Facebook-posts, where one might expect a notification whenever something new is added to the calendar or Facebook-page. The possibility to send a push-notification is available in text-posts, image-posts (incl. image online), text&image-posts and YouTube-posts.

Questions? Contact us at support@pintomind.com.